Retail Operations Manager
12 hours ago
Age UK is recruiting
We have an exciting opportunity to join our fantastic Hull St. Andrews team as a Retail Operations Manager.
About the Role
Our Retail Operations Managers support our Store Managers in all aspects of the business, guiding and supporting our valued team of Sales Assistants and volunteers while ensuring customers receive an exceptional shop experience.
About You
To succeed in this role, you will have the ability to work collaboratively with the Shop Manager, lift and carry bags of stock up to 10kg's, lead a team of volunteers and staff, delegate and coach staff, possess excellent customer service skills, and manage time under conflicting priorities.
You should also have IT literacy and numeracy skills, be able to understand and establish successful retail processes, basic financial reports, and experience in a customer-facing role.
What We Offer
In return for your hard work, we offer a competitive salary of £25,000-£30,000 per annum, depending on experience, a 28 hour working week, 25 days holiday (pro-rata) + bank holiday allowance, a generous pension scheme, great discounts and rewards through Blue Light Card and BenefitHub, life assurance, Bupa health cashback plan, and tickets for Good – Free and discounted tickets for events.
Please note: candidates under the age of 18 are not eligible for this role due to UK legislation requirements.
All CVs and covering letters will be anonymised by our recruitment system when applying for a role at Age UK.
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