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HR Advice Manager

2 months ago

London, United Kingdom Portfolio HR & Reward Full time
Job Purpose

We are seeking an HR Advice Manager to join our dynamic team at Portfolio HR & Reward. In this pivotal role, you'll be responsible for guiding a team of HR experts to deliver exceptional advice and service to a diverse range of clients across the UK and Ireland. As part of our agile leadership team, you'll play a crucial role in achieving and surpassing our business objectives.

Job Overview

In the role of HR Advice Manager, you will oversee day-to-day team management, ensuring the HR advisors provide accurate, legally compliant guidance and superior HR assistance to our clients. Your strategic vision will ensure a commercial approach is at the forefront of our operations, while your motivational skills will drive your team towards achieving departmental KPIs.

Key Responsibilities
  • Manage individual and team performance through regular feedback, coaching, and development-focused one-on-ones.
  • Identify and address knowledge and skill gaps while collaborating with stakeholders to implement relevant training interventions.
  • Build and maintain a cohesive team environment, providing leadership and ongoing support to your team members and colleagues.
  • Ensure the smooth daily management of the advice team and facilitate effective coaching.
  • Attend daily leadership meetings to discuss business performance and improvement strategies.
  • Conduct disciplinary and grievance meetings as required, ensuring adherence to our Employee Handbook.
  • Cultivate strong relationships with senior stakeholders, communicating employee issues and proposed solutions proactively.
  • Facilitate training sessions for new and existing team members.
  • Monitor daily activities and performance metrics, reporting regularly to the Associate Director of Operations.
  • Lead recruitment drives to maintain optimal team resources and manage attrition.
  • Manage department projects and facilitate communication to ensure success in implementation and delivery.
  • Uphold quality and legal standards through regular work reviews and maintain accurate records of advice provided.
  • Stay informed on HR and Employment Law changes, ensuring you and your team remain knowledgeable about relevant legislation.
  • Champion our HR-Inform platform and provide feedback for improvement.
  • Identify business development opportunities and support the team in offering product recommendations to clients.
  • Collaborate strategically with stakeholders across various departments to address challenges and drive business success.
Requirements
  • Strong technical knowledge of HR and Employment Law, with the ability to coach and develop your team.
  • A proactive approach, a thirst for knowledge, and excellent communication skills.
  • Constructive feedback delivery skills and a dynamic approach.
  • Exceptional people management and interpersonal skills.
  • Strong time management abilities, with a knack for prioritisation.
  • Proficiency in MS Office and a willingness to embrace bespoke systems.
  • Excellent service issue resolution skills and a passion for achieving targets and generating new business referrals.