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Renewal Sales Specialist

2 months ago

Liverpool, Liverpool, United Kingdom Acorn insurance & Financial Services LTD Full time

Role: Renewals Agent

Location: Formby

Working hours: 37.5 hours per week Rota: 3-week rolling 8:00am – 20:00pm (1 in 3 Saturdays 9:00am – 12:30pm)Salary: £24,255 to £27,876 OTE* including £2,000 performance related bonus per annum

Job Summary:

We are seeking a highly motivated and customer-focused Renewals Agent to join our team at Acorn insurance & Financial Services LTD. As a Renewals Agent, you will be responsible for reviewing renewal invites, inviting policies compliantly, and ensuring client records are updated accurately.

Key Responsibilities:

  • Reviewing an allocated renewal invite list.
  • Invite policies compliantly.
  • Check policy data accuracy.
  • Ensure client records are updated appropriately.
  • Review a fair analysis of the market.
  • Handling Inbound & Outbound Calls.
  • Renew Policies motor policies compliantly.
  • Auto Renew motor policies compliantly.
  • Sell Added Value Products Compliantly.
  • Respond to Customer Renewal Queries.

What We Offer:

Full training and continuous coaching in-house to provide you with in-depth FCA regulated industry knowledge and the tools necessary to help you grow your career with the business and service our customers with complex queries.

Requirements:

To be successful in this role, you will need to have excellent sales and customer service skills, with the ability to work in a fast-paced, target-driven environment.