Starbucks Shift Supervisor

2 months ago

Hayes, Greater London, United Kingdom EG Group Full time

Job Summary:

We are seeking a dedicated and experienced Shift Supervisor to join our EG Group team at our Starbucks store in Hayes. As a Shift Supervisor, you will be responsible for leading and motivating a team to deliver exceptional customer service and drive sales growth.

Key Responsibilities:

  • Manage the store in the absence of the Manager, ensuring seamless operations and customer satisfaction.
  • Lead and engage the team to promote sales, increase profitability, and maintain a clean and welcoming store environment.
  • Develop and implement strategies to improve customer satisfaction, sales, and employee engagement.
  • Collaborate with the Management team to achieve business objectives and drive growth.
  • Ensure compliance with company policies, procedures, and regulatory requirements.

Requirements:

  • Previous supervisory experience in a retail or hospitality environment.
  • Excellent leadership and communication skills.
  • Ability to work effectively in a fast-paced environment.
  • Strong problem-solving and analytical skills.
  • Ability to work flexible hours, including evenings and weekends.

Benefits:

  • Competitive hourly rate.
  • Quarterly bonus incentive.
  • Free on-shift beverage.
  • Discounts on food, drinks, and merchandise.
  • Access to virtual GP and wellbeing service.
  • Contracted hours.
  • Progression and career opportunities.
  • Life assurance.
  • Employee assistance programme.
  • Recognition rewards.
  • Learning and development opportunities.
  • Work anniversary awards.
  • Compassionate leave.
  • EG Cares benefits and rewards platform.
  • Access to the Learning Hub with extensive online learning course library.

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