Key Roles Director

1 week ago


Cardiff, United Kingdom Meridian Business Support Full time

We are seeking an experienced leader to join our team as a Key Roles Director - Retail Store Management. This role offers an excellent opportunity for a driven professional to take on a challenging position and drive success in a dynamic retail environment.

About Meridian Business Support

Meridian Business Support is a leading provider of business solutions, dedicated to helping our clients achieve their goals. We pride ourselves on our commitment to excellence, innovation, and customer satisfaction.

Job Description

The Key Roles Director - Retail Store Management will be responsible for managing a team of retail supervisors and driving trades staff. The successful candidate will have the skills and experience required to ensure excellent customer service and store presentation, while meeting sales and profit targets.

This is a critical leadership role that requires strong communication and interpersonal skills. You will work closely with other teams to promote internal growth, develop new skills, and enhance employee experience.

Responsibilities
  • Team Management: Lead and manage a team of retail supervisors and driving trades staff, providing guidance and support to help them achieve their goals.
  • Customer Service: Ensure excellent customer service standards are maintained at all times, focusing on building strong relationships with customers and resolving any issues promptly.
  • Store Presentation: Oversee the maintenance of high-quality store displays and visual merchandising, ensuring a welcoming and engaging shopping environment for customers.
  • Sales and Profit Targets: Work closely with other teams to meet sales and profit targets, identifying opportunities for growth and implementing strategies to drive results.
Requirements

To succeed in this role, you will need:

  • A proven track record in retail management, with experience in team leadership and development.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
  • Strong problem-solving skills, with the ability to analyze complex issues and implement effective solutions.
  • A deep understanding of retail operations, including sales, marketing, and customer service.
Benefits

We offer a competitive salary and benefits package, including:

  • Base Salary: £45,000 per annum.
  • Bonus Scheme: Eligible for a performance-based bonus scheme, offering up to 20% of your base salary.
  • Pension Scheme: Enrolled in a comprehensive pension scheme, with employer contributions.
  • Holiday Entitlement: 25 days' annual leave, plus bank holidays.


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