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IT Support Specialist

2 months ago

Welwyn Garden City, United Kingdom AWD Recruitment Full time

Job Summary

We are seeking a highly skilled IT Support Specialist to join our team at AWD Recruitment. As an IT Support Specialist, you will be responsible for providing technical assistance and support to our clients, resolving hardware and software issues, and ensuring that our clients' IT systems are running smoothly.

Key Responsibilities

  • Provide technical support and assistance to clients via phone, email, and in-person
  • Diagnose and resolve hardware and software issues
  • Install, configure, and troubleshoot computer systems and peripherals
  • Develop and maintain technical documentation and knowledge base
  • Collaborate with other technical teams to resolve complex technical issues

Requirements

  • Dynamic and energetic personality
  • High level of computer literacy
  • Excellent communication and problem-solving skills
  • Ability to work under pressure and meet deadlines

Preferred Qualifications

  • MS-Windows Operating Systems
  • Linux Operating Systems
  • Understanding of networking and TCP/IP
  • Exchange or other email systems
  • Exposure to Financial/Accounting Systems

About Us

AWD Recruitment is a leading recruitment agency specializing in IT and technical staffing. We are committed to providing exceptional service to our clients and candidates, and we are seeking a highly skilled IT Support Specialist to join our team.