Home Based Sales Team Supervisor

3 days ago


Sunderland, Sunderland, United Kingdom Hays Travel Full time

**Sales Team Leader Opportunity**

We are seeking a highly experienced sales professional to join our Virtual Contact Centre sales team as a Home Based Sales Team Supervisor. The ideal candidate will have a proven track record of success in sales leadership, excellent communication skills, and a strong customer service focus.

The successful candidate will be responsible for managing the day-to-day performance and productivity of a busy sales team, performing regular motivational performance reviews, and leading by example in personal sales. They will also handle incoming Live Chats, web enquiries, and Facebook leads, and provide proactive communication with customers during their online journey.

As a member of our team, you will receive competitive compensation, estimated at £28,000 - £32,000 per annum, depending on experience, plus benefits. If you are a results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.

**Key Responsibilities:**

  • Manage day-to-day performance and productivity of a busy sales team
  • Perform regular motivational performance reviews
  • Lead by example in personal sales
  • Handle incoming Live Chats, web enquiries, and Facebook leads

**SMILE Values:**

  • Supportive: We believe in supporting each other to achieve our goals.
  • Motivational: We strive to motivate and inspire each other to deliver exceptional results.
  • Innovative: We continuously seek new and innovative ways to improve our processes and services.
  • Loyal: We are committed to building long-term relationships with our customers and colleagues.
  • Excellent: We aim to deliver exceptional customer experiences and exceed expectations.
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