Team Performance Coordinator

7 days ago


Acton, Greater London, United Kingdom TFE Hotels group Full time
Duty Manager Position

TFC Hotels group is seeking an experienced Duty Manager to lead our team. As a highly skilled professional, you will be responsible for developing and implementing strategies to drive customer satisfaction and team performance.

About the Opportunity:
  • Direct a team of professionals in achieving exceptional customer service and satisfaction outcomes
  • Maintain high standards of quality and efficiency in daily operations through process implementation
  • Cultivate a positive and inclusive work environment through effective collaboration with colleagues

A competitive salary package is available for this role, including an estimated annual salary of $70,000 - $85,000. The successful candidate will have strong leadership skills, excellent communication skills, and the ability to drive results. We welcome applications from motivated and ambitious individuals who share our passion for delivering exceptional guest experiences.

Key Responsibilities:
  1. Manage day-to-day operations to ensure seamless delivery of services
  2. Monitor and improve customer satisfaction levels through effective service delivery
  3. Develop and implement plans to enhance operational efficiency and performance


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