Product Portfolio Leader

1 day ago


Dunstable, Central Bedfordshire, United Kingdom Certsure LLP Full time
Certsure LLP: A Leading Certification Body
Are you a results-driven leader with a passion for e-commerce and product innovation? We're seeking a Product Manager (Affinity) to drive growth and profitability across our online channels. This role will oversee a portfolio of Affinity products, including Online Certification, NICEIC Insurance, and our Webshop.

As the successful candidate, you'll partner with our marketing team to develop compelling propositions and campaigns to drive demand and conversion. You'll lead a team of Product Coordinators, fostering a culture of care and high performance. Your goal is to shape and deliver e-commerce strategies that drive customer satisfaction, market share, and profitability. You'll use data-driven insights to identify new opportunities, improve customer experience, and optimise product ranges.

This role requires proven success in product management, particularly within e-commerce environments. You'll have a background in managing and growing online channels, with a focus on customer acquisition and retention. Leadership experience, including developing high-performing teams and managing external partners, is essential. You'll also need strong commercial acumen and entrepreneurial spirit. Excellent communication and collaboration skills are crucial, as well as the ability to inspire and mentor others. Experience improving CRM systems and automating processes is desirable.

We offer a competitive salary of circa £51,000, plus excellent benefits, including 25 days' holiday a year, company car / car allowance, employee assistance programme, employee discount platform, flexible and hybrid working, learning opportunities, life assurance, loyalty awards, workplace pension, private medical insurance, and sickness pay above Statutory Sick Pay (SSP). Our benefits package is designed to support your work-life balance and career development.

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