Product Portfolio Leader
2 days ago
We are seeking a seasoned Product Portfolio Leader to join our team at Certsure LLP. As a key member of our leadership team, you will be responsible for overseeing our Affinity product portfolio, driving growth and profitability across our online channels.
This is an exceptional opportunity to leverage your expertise in product management, e-commerce, and leadership to drive business success. You will partner with our marketing team to develop compelling propositions and campaigns to drive demand and conversion.
You will lead a team of Product Coordinators, fostering a culture of care and high performance. Your primary objective will be to shape and deliver e-commerce strategies that drive customer satisfaction, market share, and profitability.
A successful candidate will have a proven track record in managing and growing online channels, with a focus on customer acquisition and retention. You will also possess strong commercial acumen and entrepreneurial spirit, with excellent communication and collaboration skills.
Key Responsibilities:
- Oversee the Affinity product portfolio, including Online Certification (NOCS), NICEIC Insurance, and our Webshop (Training and Consumables).
- Partner with the marketing team to develop compelling propositions and campaigns to drive demand and conversion.
- Lead a team of Product Coordinators, fostering a culture of care and high performance.
- Shape and deliver e-commerce strategies that drive customer satisfaction, market share, and profitability.
Requirements:
- Proven success in product management, particularly within e-commerce environments.
- Background in managing and growing online channels, with a focus on customer acquisition and retention.
- Leadership experience, including developing high-performing teams and managing external partners.
- Strong commercial acumen and entrepreneurial spirit.
- Excellent communication and collaboration skills, with the ability to inspire and mentor others.
Benefits:
- 25 days' holiday a year (plus bank and public holidays)
- Company car / car allowance
- Employee assistance programme
- Employee discount platform
- Flexible and hybrid working (depending on the role)
- Learning opportunities
- Life assurance
- Loyalty awards
- Workplace Pension
- Private medical insurance
- Sickness pay - Depending on your length of service, you could be eligible for our enhanced sick pay which is above the Statutory Sick Pay (SSP) amount.
Certsure provides industry-leading certification schemes and support to the building services sector. These services are delivered through the NICEIC brand.
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