Assistant Boutique Manager

2 months ago

Leicester, Leicester, United Kingdom Jo Malone London Full time
Unlock Your Potential as an Assistant Boutique Manager at Jo Malone London

At Jo Malone London, we're seeking a talented and ambitious individual to join our team as an Assistant Boutique Manager. As a key member of our retail team, you'll play a vital role in driving sales, delivering exceptional customer service, and contributing to the success of our boutique.

About the Role

  • Support the Boutique Manager in leading, coaching, and developing our team of Sales Advisors to achieve sales, customer service, and operational targets.
  • Elevate our in-store events and services, including the signature Hand and Arm massage, wedding consultations, and other creative experiences.
  • Ensure the smooth running of the store, including inventory management and cash reconciliation.
  • Collaborate with the team to create a welcoming and engaging store environment that showcases our luxurious fragrances and products.

What We Offer

  • A competitive industry salary and commission scheme eligibility.
  • Annual leave and family leave, as well as a product discount and staff product concession monthly credit spend allowance.
  • Mental health wellbeing initiatives, including access to the Unmind app and employee assistant programme.
  • A benefits platform with exclusive discounts and offers.
  • Extensive training and development opportunities to help you grow and succeed in your career.

Requirements

  • Proven retail experience at Supervisor or above level, preferably within beauty.
  • The ability to provide inspirational, authentic, and personalized customer service.
  • Experience of creating and executing in-store events and coaching/mentoring others to achieve their full potential.
  • A drive to achieve sales and customer service targets, as well as flexible availability across days/hours.
  • Proficient in Microsoft Office and proof of right to live and work in the country.

About Us

At Jo Malone London, we're a people-first company that values diversity, inclusivity, and respect. We're committed to creating a workplace that's welcoming and supportive of all employees, and we're proud to be a leader in the prestige beauty industry.

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