Aparthotel Operations Manager

17 hours ago


Glasgow, Glasgow City, United Kingdom AccorHotel Full time

About the Role:

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We are seeking an experienced Aparthotel Operations Manager to lead our team and ensure seamless operations across all departments.

This is a full-time position that involves managing daily financial reconciliations, adhering to aparthotel financial policies, conducting weekly audits, and identifying new business opportunities.

As a Department Head - Guest Services, you will be responsible for ensuring accurate billing, guest satisfaction, and customer service. You will also conduct regular team briefings and on-the-job training.

The estimated salary for this role is around $60,000 per annum, depending on location and experience.

Key Responsibilities:

  • Manage guest inquiries, requests, and concerns promptly
  • Conduct weekly audits of cleanliness, stock control, and guest satisfaction
  • Identify new business opportunities and create leads

Requirements:

  • Experience in hotel or hospitality management
  • Strong leadership and communication skills
  • Ability to work independently and as part of a team


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