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Seasonal Wine Delivery Associate
2 months ago
Are you passionate about delivering exceptional customer experiences?
Majestic Wine is seeking a Seasonal Wine Delivery Associate to join our team over the busy Christmas period.
The Role
As a Seasonal Wine Delivery Associate, you will be the face of Majestic to our delivery customers, ensuring excellent customer service and experience. You will be responsible for managing the end-to-end delivery process, including picking deliveries, loading the van, and delivering wine to customers' homes, workplaces, or venues.
Key Responsibilities
- Deliver wine to customers with a smile and a helpful attitude
- Ensure the van is maintained to a high standard
- Communicate effectively with customers to book in deliveries and provide updates on delivery time slots
- Find ways to be more efficient with driving time and reduce costs
- Be an ambassador for Majestic while driving, ensuring safe and confident driving
Requirements
- Hold a full UK/EU/EEA manual driving licence for at least 12 months with no more than 6 penalty points
- Be able and comfortable with carrying up to 18kg weight
- Excellent time-management, delegation, and problem-solving skills
- Deliver exceptional customer experience and service to every single customer
What's in it for you?
- Up to 20% staff discount
- Access to Retail Trust, including Retail Rewards and career development opportunities
About Majestic Wine
Majestic Wine is the UK's largest specialist wine retailer, operating a network of over 200 stores nationwide. We offer a wide range of wines, spirits, and beers, both online and in-store. Our team of over 1,000 WSET-trained colleagues provide knowledgeable, passionate, and friendly customer service across all channels.
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