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Airside Team Leader

2 months ago

Saint Helier, United Kingdom Swissport Full time

Overview

Swissport is seeking a highly skilled and motivated Airside Team Leader to join our team at Jersey Airport. As a key member of our airport operations team, you will play a vital role in ensuring the smooth and efficient handling of aircraft and passengers.

Responsibilities

  • Prepare and manage flight plans, weather reports, and passenger lists to ensure accurate and timely information is available to flight crew and load control departments.
  • Understand and interpret aircraft weight and balance calculations to ensure safe and efficient loading of aircraft.
  • Communicate with flight crew and load control departments to ensure accurate and timely loading of aircraft.
  • Liaise with colleagues to ensure the aircraft is loaded as intended and that all safety and security procedures are followed.
  • Prioritize tasks and manage the turnaround of an aircraft from arrival to departure, ensuring maximum efficiency and minimal delays.
  • Operate air bridges and stand guidance systems to ensure safe and efficient movement of aircraft.
  • Develop and maintain an open feedback culture by managing the performance of employees and ensuring workplace standards are maintained.
  • Operate a variety of airline and Swissport computer systems and handheld devices to ensure accurate and timely information is available to team members.
  • Ensure compliance with all Swissport corporate safety and security procedures to meet/exceed regulatory standards and deliver the desired customer service experience.
  • Encourage consistency and collaboration by ensuring clear communication at all levels, including staff briefings, shift handover meetings, one-to-ones, and completion of relevant reports.
  • Ensure compliance with Swissport SOPs and policies to ensure a safe and efficient work environment.
  • Ensure maximum efficiency in the operation of inbound and outbound flights, minimizing delays and disruptions.
  • Report any conflicts or irregularities and take appropriate action where necessary.
  • Perform daily/weekly assessments to ensure compliance with Swissport standards and procedures.
  • Conduct daily shift briefings to ensure all team members are aware of their responsibilities and any changes to procedures or schedules.
  • Responsible for maintenance of assigned equipment, materials, and documentation to ensure a safe and efficient work environment.
  • Contribute/assist with local emergency plans to ensure a safe and efficient response to any incidents or emergencies.
  • Other duties as assigned by management.

Requirements

  • You are focused on delivering exceptional and safe service to our customers.
  • You can be an effective team player, working collaboratively with colleagues to achieve common goals.
  • You are committed to learning and growth, with a willingness to take on new challenges and responsibilities.
  • You are self-confident and can stay calm under pressure, making sound decisions in a fast-paced environment.
  • You are organized and can manage your time effectively, prioritizing tasks and managing multiple responsibilities.
  • You are physically fit, able to lift up to 32kg as required.
  • You have a driver's license and are able to travel to different locations as required.
  • You are a fluent English speaker, with excellent communication and interpersonal skills.
  • You have basic-intermediate computer skills, with experience using airline and Swissport computer systems and handheld devices.

Why Swissport?

  • Swissport is the world's leading provider of ground and air cargo services, with a global network of operations.
  • Impressive career development opportunities are available across Swissport's global network, with a focus on growth and development.
  • Work with a great team every shift, with a focus on collaboration and teamwork.
  • Industry benefits, including competitive salaries and benefits packages.
  • Permanent roles, with opportunities for career advancement and growth.
  • And much more

Looking for an exciting new challenge?

Join Swissport today and take the first step towards a rewarding and challenging career in aviation