Team Leader
1 month ago
As a Team Leader at Greene King, you will be responsible for leading a team of staff to deliver exceptional customer service and ensure a smooth running of the pub. You will be the first point of contact for customers and will be responsible for resolving any issues that may arise.
Key Responsibilities:
- Provide customers with a heartfelt and memorable experience each and every time they visit
- Deputise for the management team and resolve any issues that arise in their absence
- Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork
- Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible
Requirements:
- A great eye for detail, making sure every pint is poured to perfection
- Be a role model to the team on giving great service and making sure every customer receives a warm welcome
- An ability to think on your feet and adapt to whatever challenges arise during a busy shift
- A positive can-do attitude and be a real team player
What We Offer:
- A competitive salary and pension contribution
- The chance to further your career across our well-known brands
- Discount of 33% for you and 15% for your loved ones on all of our brands
- Free employee assistance program
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels
- Wage Stream
- Retail discounts
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