Retail Team Lead

4 days ago


StratforduponAvon, Warwickshire, United Kingdom Fatface Full time
Job Description

The Assistant Store Manager will play a crucial role in driving the success of our Stratford Upon Avon store. Key responsibilities include:

  • Leading the store team to deliver exceptional customer service and drive sales growth
  • Developing and implementing strategies to improve visual standards, profitability, and productivity
  • Taking ownership of store performance, making commercial decisions to drive results
  • Acting as a brand ambassador, promoting FatFace culture and values to customers and colleagues

Requirements:

  • Relevant management experience and excellent communication skills
  • Ability to work in a dynamic environment and lead by example
  • Strong understanding of retail operations and customer service principles
  • Proven track record of achieving sales growth and improving customer satisfaction

Benefits:

  • Estimated salary: £30,000 - £35,000 per annum
  • 25 days holiday plus bank holidays
  • Perkbox online platform with discounts and wellbeing content
  • THRIVE learning management system with access to 1000's of pieces of learning
  • Dental insurance and pension scheme
  • EAP support and critical illness/death in service benefits
  • Sick pay allowances and O2 phone discount
  • Eye tests and contributions to glasses (qualifying roles only)
  • Sabbatical leave and enhanced family-friendly policies
  • Refer a friend scheme

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