Chief Enterprise Architect Lead

2 weeks ago

London, Greater London, United Kingdom Deliveroo Full time

Deliveroo is a leading technology-driven company transforming the way consumers shop and eat by connecting them with restaurants, shops, and riders. We aim to make access to food and products more convenient and enjoyable.

We are at the forefront of the rapidly expanding food delivery industry, leveraging technology to drive innovation and growth. As a Chief Enterprise Architect Lead, you will play a key role in shaping our technological strategy and direction.

This hybrid role requires three days a week in our London office (Cannon Street). You will report to the Head of Service Management and be responsible for establishing and fostering architectural principles and practices to build reusable designs and systems that promote reliability, velocity, scale, security, and efficiency.

About the Role

You will establish and proactively develop strategy, enterprise architecture (EA), and roadmaps across numerous business products touching domains from IAM and office networking through to SaaS and IT Service Management. The environment is predominantly made up of SaaS and cloud-based systems serving office-based and remote workers globally.

Your knowledge of modern, practical Enterprise Architecture will help teams co-create and evolve solutions bringing exciting technology to life. You bring vision and optimize for business outcomes and never stop seeking improvements, even small changes that can make an important impact.

This role requires confident stakeholder management, dealing with multiple stakeholders at varied levels of the organisation, going beyond transactional interactions. Excellent ability to develop and present proposals and reports backed with analyzed and visualized data.

The estimated salary for this position is around £120,000 per year, depending on experience. Benefits include generous annual leave allowances, including time off to support a charitable cause of your choice, as well as a comprehensive pension scheme and health insurance.

Responsibilities
  • Develop consultative relationships, demonstrate thought leadership, provide guidance, and become a trusted advisor to decision-makers and a wide range of senior stakeholders and colleagues across the business.
  • Establish and foster visible architectural principles and practices to build reusable designs and systems that promote reliability, velocity, scale, security, and efficiency.
  • Engage in, investigate, and mature approaches to sustainably scale the end-to-end lifecycle of Enterprise Technology services—from inception and design, through deployment, operations, and planned retirement.
  • Ensure principles of software and vendor rationalisation are consistently applied.
  • Visibly deliver value early and often.
  • Where applicable, ensure considerations such as cloud-native patterns, automation, APIs, self-service, AI, Business Continuity, InfoSec compliance, monitoring, ITSM are consistently implemented as part of designs.
  • Produce and maintain high-quality documentation, designs, papers, presentations, and plans.
  • Own the strategic architecture roadmap and portfolio, managing technical and architectural dependencies across projects and deliverables, in partnership with delivery leaders.
  • Act as or support the RFP/design/project authority on projects (in and out of ET) and changes ensuing standards and good practices are adhered to.
Requirements
  • A business-focused strategic, though visibly impactful, architectural background rather than solely solution engineering.
  • Successful experience in initiating and driving technology change and processes from scratch with the ability to delve into detail when required.
  • Familiarity with the processes of common business domains such as Finance, Legal, HR functions.
  • Confident in effective stakeholder management, dealing with multiple stakeholders at varied levels of the organisation, going beyond transactional interactions.
  • Excellent ability to develop and present proposals and reports backed with analyzed and visualized data.
  • A thorough understanding of Automation, cloud-based infrastructure, common SaaS architectures, and the full lifecycle of application management.
  • In-depth expertise with some of the following:
    • ServiceNow / Snow / Looker / Data Studio
    • Workday / Greenhouse / HRIS systems
    • Salesforce
    • NetSuite
    • End User Computing including Jamf/InTune
    • Popular SaaS applications
    • genAI
    • AWS
    • Google Workspace (G Suite) / Atlassian tools / Git
    • Office Networking
    • IAM
    • Robotic Process Automation /
  • Ability to collate, interrogate, and analyze raw data to distil valuable meaning.

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