Administrative Department Head
3 days ago
Ernshaw Property Maintenance is a forward-thinking company that prioritizes customer satisfaction, reliability, and quality workmanship. Our goal is to provide exceptional services to meet all property needs, and we are seeking an experienced Office Administrator to join our team.
About the Role
This full-time position involves handling incoming inquiries, building relationships with clients, and supporting the general administration duties in the office. As a key member of our team, you will be responsible for taking and directing incoming calls, receiving and responding to emails, and managing our CRM system.
What You'll Do at Work
- Provide exceptional customer service by responding to client inquiries and resolving issues efficiently.
- Manage and maintain accurate records of client interactions, including phone calls, emails, and meetings.
- Develop and implement effective strategies to build and maintain positive relationships with clients.
- Collaborate with other team members to ensure seamless communication and coordination of tasks.
Estimated Salary
The estimated annual salary for this role is between £35,000 and £50,000, depending on experience and qualifications.
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