Customer Service Coordinator
2 weeks ago
About the Role
CityFibre is seeking a highly organized and communicative Customer Service Coordinator to join our busy Customer division. As a key member of our team, you will provide efficient administration and coordination support across all orders being processed through the delivery cycle.
Key Responsibilities
- Ensure an amazing customer experience by providing great communication and exceeding expectations
- Work closely with internal teams to ensure timely communications and updates on the progress of all orders that have fallen into a delay on the day of installation
- Update and maintain the Salesforce CRM system and live trackers, ensuring that all teams are providing relevant updates on time
- Provide daily and weekly reports internally, as well as to our external partners
- Respond to customer enquiries
Requirements
- Previous experience providing administrative support in a similar customer-facing environment
- Excellent communications skills, both written and verbal
- Knowledge of Microsoft Word, Excel, and Outlook
- Experience using a CRM system, ideally Salesforce
- Experience in data analysis, verification, and data checking
- Previous experience working as a Project Coordinator or Administrator
About CityFibre
CityFibre is a leading provider of fibre-optic broadband services, committed to unlocking the digital potential of Britain. We believe in creating a welcoming, inclusive, and supportive community where everyone can thrive.
-
Customer Service Coordinator
2 weeks ago
Irlam, Salford, United Kingdom CityFibre Full timeAbout the RoleWe're seeking a highly organized and communicative Customer Service Coordinator to join our busy Customer division. As a key member of our team, you'll provide efficient administration and coordination support across all orders being processed through the delivery cycle.Key ResponsibilitiesEnsure an exceptional customer experience by providing...
-
Customer Service Coordinator
2 weeks ago
Irlam, Salford, United Kingdom CityFibre Full timeAbout the RoleWe're seeking a highly organized and communicative Customer Service Coordinator to join our busy Customer division. As a key member of our team, you'll provide efficient administration and coordination support across all orders being processed through the delivery cycle.Key ResponsibilitiesEnsure an exceptional customer experience by providing...
-
Customer Service Coordinator
1 week ago
Irlam, Salford, United Kingdom CityFibre Full timeAbout the RoleCityFibre is seeking a highly organized and communicative Customer Service Coordinator to provide efficient administration and coordination support across all orders being processed through the delivery cycle.Key ResponsibilitiesEnsure an amazing customer experience by helping to exceed expectations through great communicationWork closely with...
-
Customer Service Coordinator
4 weeks ago
Irlam, Salford, United Kingdom CityFibre Full timeAbout the RoleWe're seeking a highly organized and communicative Customer Service Coordinator to join our busy Customer division. As a key member of our team, you'll provide efficient administration and coordination support across all orders being processed through the delivery cycle.Key ResponsibilitiesEnsure an exceptional customer experience by providing...
-
Customer Service Coordinator
4 weeks ago
Irlam, Salford, United Kingdom CityFibre Full timeAbout the RoleWe're seeking a highly organized and communicative Customer Service Coordinator to join our busy Customer division. As a key member of our team, you'll provide efficient administration and coordination support across all orders being processed through the delivery cycle.Key ResponsibilitiesEnsure an exceptional customer experience by providing...
-
Customer Service Coordinator
6 days ago
Irlam, Salford, United Kingdom CityFibre Full timeAbout the RoleWe are seeking an experienced Customer Service Coordinator to join our busy Customer division. As an Order Desk Support Specialist, you will play a vital role in ensuring an amazing customer experience by providing efficient administration and coordination support across all orders being processed through the delivery cycle.Key...
-
Customer Service Coordinator
2 weeks ago
Irlam, Salford, United Kingdom CityFibre Full timeAbout the RoleWe are seeking a highly organized and communicative Customer Service Coordinator to join our busy Customer division. As a key member of our team, you will provide efficient administration and coordination support across all orders being processed through the delivery cycle.Key ResponsibilitiesEnsure an exceptional customer experience by...
-
Customer Service Coordinator
1 week ago
Irlam, Salford, United Kingdom CityFibre Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Customer Service Coordinator to join our busy Customer division. As an Order Desk Support Specialist, you will play a critical role in ensuring an amazing customer experience by providing efficient administration and coordination support across all orders being processed through the delivery...
-
Customer Service Coordinator
1 month ago
Irlam, Salford, United Kingdom CityFibre Full timeAbout the RoleWe're seeking a highly organized and communicative Customer Service Coordinator to join our busy Customer division. As a key member of our team, you'll provide efficient administration and coordination support across all orders being processed through the delivery cycle.Key ResponsibilitiesEnsure an exceptional customer experience by providing...
-
Customer Service Coordinator
1 month ago
Irlam, Salford, United Kingdom CityFibre Full timeAbout the RoleWe're seeking a highly organized and communicative Customer Service Coordinator to join our busy Customer division. As a key member of our team, you'll provide efficient administration and coordination support across all orders being processed through the delivery cycle.Key ResponsibilitiesEnsure an exceptional customer experience by providing...
-
Customer Service Coordinator
1 day ago
Irlam, Salford, United Kingdom CityFibre Full timeUnlock the Digital PotentialAt CityFibre, our goal is to create a seamless broadband network that works for everyone, every day. As a Customer Service Coordinator, you will play a crucial part in helping us achieve this vision.Your Key Responsibilities• Ensure an exceptional customer experience through effective communication and timely updates•...
-
Customer Delivery Coordinator
3 weeks ago
Irlam, Salford, United Kingdom CityFibre Full timeJob Title: Customer Delivery ControllerAs a key member of our team, you will play a crucial role in coordinating and facilitating project delivery for City Fibre's growing customer base. Working closely with the Customer Delivery team, you will help align customer orders with our core network by developing roadmaps and assisting with infrastructure...
-
Customer Delivery Coordinator
4 weeks ago
Irlam, Salford, United Kingdom CityFibre Full timeJob Title: Customer Delivery ControllerAs a key member of our team, you will play a crucial role in coordinating and facilitating project delivery for City Fibre's growing customer base. Working closely with the Customer Delivery team, you will help align customer orders with our core network by developing roadmaps and assisting with infrastructure...
-
Customer Delivery Coordinator
4 weeks ago
Irlam, Salford, United Kingdom CityFibre Full timeJob Title: Customer Delivery ControllerAs a key member of our team, you will play a crucial role in coordinating and facilitating project delivery for City Fibre's growing customer base. Working closely with the Customer Delivery team, you will help align customer orders with our core network by developing roadmaps and assisting with infrastructure...
-
Customer Delivery Coordinator
4 weeks ago
Irlam, Salford, United Kingdom CityFibre Full timeJob Title: Customer Delivery ControllerAs a key member of our team, you will play a crucial role in coordinating and facilitating project delivery for City Fibre's growing customer base. Working closely with the Customer Delivery team, you will help align customer orders with our core network by developing roadmaps and assisting with infrastructure...
-
Customer Delivery Coordinator
4 weeks ago
Irlam, Salford, United Kingdom CityFibre Full timeJob Title: Customer Delivery ControllerAt CityFibre, we're committed to delivering exceptional customer experiences and expanding our network reach across the UK. As a Customer Delivery Controller, you'll play a crucial role in coordinating and facilitating key aspects of project delivery for our growing customer base.Key Responsibilities:Develop and...
-
Customer Delivery Coordinator
4 weeks ago
Irlam, Salford, United Kingdom CityFibre Full timeJob Title: Customer Delivery ControllerAt CityFibre, we're committed to delivering exceptional customer experiences and expanding our network reach across the UK. As a Customer Delivery Controller, you'll play a crucial role in coordinating and facilitating key aspects of project delivery for our growing customer base.Key Responsibilities:Develop and...
-
Customer Delivery Coordinator
4 weeks ago
Irlam, Salford, United Kingdom CityFibre Full timeJob Title: Customer Delivery ControllerCityFibre is seeking a highly skilled Customer Delivery Controller to join our team. As a key member of our Customer Delivery team, you will play a crucial role in coordinating and facilitating key aspects of project delivery for our growing customer base.Key Responsibilities:Develop and maintain comprehensive project...
-
Customer Delivery Coordinator
4 weeks ago
Irlam, Salford, United Kingdom CityFibre Full timeJob Title: Customer Delivery ControllerCityFibre is seeking a highly skilled Customer Delivery Controller to join our team. As a key member of our Customer Delivery team, you will play a crucial role in coordinating and facilitating key aspects of project delivery for our growing customer base.Key Responsibilities:Develop and maintain comprehensive project...
-
Sales Coordinator
6 days ago
Irlam, Salford, United Kingdom Flannery Plant Full timeAbout Flannery Plant Hire:We are a leading provider of plant hire services across the UK. With decades of experience in the industry, we offer an extensive fleet of modern, well-maintained equipment ranging from excavators to dump trucks, all backed by a commitment to safety, reliability, and exceptional customer service. We work closely with clients in...