Technical Services Analyst
3 days ago
Telefónica Tech is a leading provider of NextGen Tech solutions, serving over 5.5 million customers daily in 175 countries. We're seeking a Technical Services Analyst to provide exceptional customer service as the first point of contact for IT issues.
Key Responsibilities:- Provide timely and effective support to customers via phone, email, and our customer portal
- Log tickets accurately and maintain a high level of detail on the ticket management system
- Carry out basic incident resolution and proactively deal with customer queries
- Maintain a positive attitude and high level of customer service at all times
- Excellent customer service skills
- Excellent written and verbal communication skills
- Interest in Technology
- Experience of the Microsoft Office suite
We're looking for a team player who is passionate about delivering exceptional customer service. If you're a motivated and organized individual with a keen eye for detail, we'd love to hear from you.
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Technical Services Analyst
3 days ago
Belfast, United Kingdom Telefónica Tech Full timeJob Title: Technical Services AnalystTelefónica Tech, a leading NextGen Tech solutions provider, is seeking a Technical Services Analyst to join our team. As a Technical Services Analyst, you will be the first point of contact for customers reporting IT issues, providing exceptional customer service and resolving technical problems.Key...
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Technical Services Analyst
3 days ago
Belfast, United Kingdom Telefónica Tech Full timeJob Title: Technical Services AnalystTelefónica Tech, a leading NextGen Tech solutions provider, is seeking a Technical Services Analyst to join our team. As a Technical Services Analyst, you will be the first point of contact for customers reporting IT issues, providing exceptional customer service and resolving technical problems.Key...
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Technical Services Analyst
7 days ago
Belfast, United Kingdom Telefónica Tech Full timeJob Title: Technical Services AnalystTelefónica Tech, a leading NextGen Tech solutions provider, is seeking a skilled Technical Services Analyst to join our team. As a key member of our support team, you will provide exceptional customer service, resolving IT issues and ensuring a positive experience for our clients.Key Responsibilities:Provide first-line...
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Technical Services Analyst
7 days ago
Belfast, United Kingdom Telefónica Tech Full timeJob Title: Technical Services AnalystTelefónica Tech, a leading NextGen Tech solutions provider, is seeking a skilled Technical Services Analyst to join our team. As a key member of our support team, you will provide exceptional customer service, resolving IT issues and ensuring a positive experience for our clients.Key Responsibilities:Provide first-line...
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Technical Services Analyst
4 weeks ago
Belfast, United Kingdom Telefonica Tech Full timeJob DescriptionTechnical Services Analyst to provide support as the first point of contact for customers reporting IT issues. You will provide an exceptional standard of customer service when answering calls, responding to customer queries and logging tickets.Key Responsibilities:First point of contact for customers via telephone, email and our customer...
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Technical Services Analyst
2 weeks ago
Belfast, United Kingdom Telefónica Tech Full timeJob OpportunityWe are seeking a skilled Technical Services Analyst to join our team at Telefónica Tech. As a key member of our support team, you will provide exceptional customer service to our clients, resolving IT issues and answering queries in a timely and professional manner.Key Responsibilities:Act as the first point of contact for customers via...
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Technical Services Analyst
2 weeks ago
Belfast, United Kingdom Telefónica Tech Full timeJob OpportunityWe are seeking a skilled Technical Services Analyst to join our team at Telefónica Tech. As a key member of our support team, you will provide exceptional customer service to our clients, resolving IT issues and answering queries in a timely and professional manner.Key Responsibilities:Act as the first point of contact for customers via...
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Technical Services Analyst
4 days ago
Belfast, United Kingdom Telefónica Tech Full timeCompany Description Telefnica Tech(part of the Telefnica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities.Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today.We serve more than 5.5m customers...
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Technical Services Analyst
4 days ago
Belfast, United Kingdom Telefónica Tech Full timeCompany Description Telefnica Tech(part of the Telefnica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities.Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today.We serve more than 5.5m customers...
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Technical Services Specialist
5 days ago
Belfast, United Kingdom Telefonica Tech Full time{"h1":"Technical Services Analyst Role","p":"At Telefonica Tech, we are seeking a skilled Technical Services Analyst to provide exceptional customer service and technical support to our customers. As a Technical Services Analyst, you will be the first point of contact for customers reporting IT issues, providing timely and effective solutions to their...
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Technical Services Specialist
5 days ago
Belfast, United Kingdom Telefonica Tech Full time{"h1":"Technical Services Analyst Role","p":"At Telefonica Tech, we are seeking a skilled Technical Services Analyst to provide exceptional customer service and technical support to our customers. As a Technical Services Analyst, you will be the first point of contact for customers reporting IT issues, providing timely and effective solutions to their...
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Technical Services Specialist
5 days ago
Belfast, United Kingdom ZipRecruiter Full timeTechnical Services AnalystWe are seeking a skilled Technical Services Analyst to provide exceptional customer service and technical support to our clients.Key Responsibilities:Provide first-line technical support to customers via phone, email, and our customer portal.Respond to customer inquiries and resolve technical issues in a timely and professional...
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Technical Services Specialist
5 days ago
Belfast, United Kingdom ZipRecruiter Full timeTechnical Services AnalystWe are seeking a skilled Technical Services Analyst to provide exceptional customer service and technical support to our clients.Key Responsibilities:Provide first-line technical support to customers via phone, email, and our customer portal.Respond to customer inquiries and resolve technical issues in a timely and professional...
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Technical Services Specialist
1 week ago
Belfast, United Kingdom ZipRecruiter Full timeTechnical Services AnalystWe are seeking a skilled Technical Services Analyst to provide exceptional customer service and technical support to our clients.Key Responsibilities:Provide first-line technical support to customers via phone, email, and our customer portal.Respond to customer inquiries and resolve technical issues in a timely and professional...
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Technical Services Specialist
7 days ago
Belfast, United Kingdom ZipRecruiter Full timeTechnical Services AnalystWe are seeking a skilled Technical Services Analyst to provide exceptional customer service and technical support to our clients.Key Responsibilities:Provide first-line technical support to customers via phone, email, and our customer portal.Respond to customer inquiries and resolve technical issues in a timely and professional...
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Technical Services Analyst
1 week ago
belfast, United Kingdom Telefónica Tech Full timeJob DescriptionTelefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities.We serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain,...
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Technical Services Analyst
4 weeks ago
Belfast, United Kingdom Telefónica Tech Full timeTelefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities. We serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the...
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Technical Services Analyst
4 weeks ago
Belfast, United Kingdom Telefónica Tech Full timeTelefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities.We serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the UK,...
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Technical Services Analyst
4 weeks ago
Belfast, United Kingdom Telefónica Tech Full timeTelefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities. We serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the...
-
Technical Services Analyst
4 weeks ago
Belfast, United Kingdom Telefónica Tech Full timeTelefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities.We serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the UK,...