District Lead Officer

3 weeks ago

Preston, Lancashire, United Kingdom Lancashire County Council Full time

Job Title: District Lead Officer

Job Summary:

Lancashire County Council is seeking a highly skilled and motivated District Lead Officer to join our team. As a key member of our Highway Services department, you will be responsible for managing multiple districts, administering highway casework, and providing excellent customer service to our stakeholders.

Key Responsibilities:

  • Manage and administer highway casework for county council members, MPs, district and parish councillors
  • Provide effective communication to stakeholders in advance of highway works
  • Ensure Freedom of Information requests are dealt with promptly
  • Support the District Lead Team in administration and customer service

Requirements:

  • Thriving in a target-driven environment and multi-tasking to meet deadlines
  • Passion for customer service and delivering high-quality customer experiences
  • Politically aware with a clear understanding of the county council and its responsibilities
  • Excellent written communication skills and ability to communicate via phone, email, and letter
  • Team player with a willingness to support colleagues during peaks in workload and periods of annual leave

What We Offer:

Lancashire County Council offers a range of benefits, including a competitive salary, excellent training and development opportunities, and a supportive working environment. If you are a motivated and customer-focused individual who is passionate about delivering high-quality services, we would love to hear from you.

Important Information:

Lancashire County Council does not hold a sponsorship licence and can only consider applications from candidates who are legally entitled to work in the UK. We reserve the right to close a vacancy early if we receive sufficient applications.

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