Customer Service Representative

3 days ago


Burntwood, Staffordshire, United Kingdom NFU Mutual Full time
Customer Service Advisor Role

NFU Mutual's Lichfield & Atherstone Agency in our Burntwood office is seeking a full-time Customer Service Advisor to join our growing, successful Insurance team.

Key Responsibilities:
  • Policy alterations and renewals
  • Cross-selling new NFU Mutual insurance policies
  • Introducing NFU Mutual's range of Financial Services products
Requirements:
  • Excellent communication and interpersonal skills
  • Customer service experience is essential
  • Minimum of Grade C in GCSE Maths and English (or equivalent)
What We Offer:
  • Competitive starting salary with opportunities for progression
  • 25 days annual leave and bank holidays
  • Auto-enrolment pension contribution
  • Eligible for the Agency bonus scheme
  • Westfield Health Cover
  • Smart casual wear
  • Tea and coffee supplied
About Us:

NFU Mutual has insured Britain's farming communities for over 100 years. We pride ourselves on taking the time to find products that meet our customers' needs, inspiring trust and building relationships by exceeding expectations.

We're committed to investing in our employees' personal development and providing a comprehensive training plan. Our long-term career development opportunities and high level of training make us a great place to work.

We're one of the UK's leading general insurance and financial services companies, and we're proud to have received a Gallup Exceptional Workplace 2021 award.



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