Customer Service Coordinator
1 week ago
About the Role
We are seeking a highly motivated and organized individual to join our team as a Customer Service Coordinator. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring the smooth progression of residential lettings and property sales.
Key Responsibilities
- Register client details and chase key stakeholders throughout the home buying process
- Gather required documents to complete the sale, including identification, mortgage agreements, and insurance policies
- Manage the home buying process to ensure successful completion
Requirements
- Demonstrable track record of success and knowledge within an administrative role
- Experience or knowledge of estate agency, residential lettings, and the home buying process
- Reputation for delivering outstanding customer service
- Enthusiasm to learn and continuously develop knowledge and skills
- Passion for haart and our values
What's on Offer
- Basic annual salary between £17,500 to £22,000 (depending on experience)
- Quarterly bonuses for successfully converting a percentage of the pipeline
- Dedicated training and coaching to support ongoing development
What We're Looking For
- Someone who can engage with people from all walks of life and communicate effectively
- A team player who can manage multiple responsibilities and tasks
- Someone who believes in themselves and their abilities
Eligibility
- Legal entitlement to live and work in the UK
- Proof of right to work in the UK, including passport, birth certificate, and proof of address
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