Customer Service Coordinator

1 week ago


Witham, Essex, United Kingdom haart Full time

About the Role

We are seeking a highly motivated and organized individual to join our team as a Customer Service Coordinator. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring the smooth progression of residential lettings and property sales.

Key Responsibilities

  • Register client details and chase key stakeholders throughout the home buying process
  • Gather required documents to complete the sale, including identification, mortgage agreements, and insurance policies
  • Manage the home buying process to ensure successful completion

Requirements

  • Demonstrable track record of success and knowledge within an administrative role
  • Experience or knowledge of estate agency, residential lettings, and the home buying process
  • Reputation for delivering outstanding customer service
  • Enthusiasm to learn and continuously develop knowledge and skills
  • Passion for haart and our values

What's on Offer

  • Basic annual salary between £17,500 to £22,000 (depending on experience)
  • Quarterly bonuses for successfully converting a percentage of the pipeline
  • Dedicated training and coaching to support ongoing development

What We're Looking For

  • Someone who can engage with people from all walks of life and communicate effectively
  • A team player who can manage multiple responsibilities and tasks
  • Someone who believes in themselves and their abilities

Eligibility

  • Legal entitlement to live and work in the UK
  • Proof of right to work in the UK, including passport, birth certificate, and proof of address


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