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Warehouse Operations Manager

2 months ago

Reading, Reading, United Kingdom Sainsbury's Full time

About the Role

We are seeking a highly skilled and experienced Warehouse Operations Manager to lead our team in the Local Fulfilment Centre (LFC). As a key member of our operations team, you will play a crucial role in delivering exceptional service to our customers by leading a team of warehouse staff.

Key Responsibilities

  • Lead a team of warehouse staff to deliver exceptional service to our customers
  • Uphold legal and budgetary requirements while ensuring the highest level of customer satisfaction through agreed Service Level Agreements (SLAs)
  • Foster engagement and uphold our values within the team, maintaining open and effective communication
  • Manage and coach colleagues to drive their performance towards achieving targets
  • Collaborate with other colleagues within the LFC to deliver site results
  • Maintain health and safety standards, plan resource activities for the team, and ensure the accuracy and security of stock

Requirements

  • Proven track record in leading large, diverse teams within a unionised environment
  • Effective decision-making abilities, strong communication skills, and the ability to listen and respond to customer demands
  • Inclusive leadership approach, actively championing diversity, engaging and motivating colleagues at all levels, and demonstrating a customer-centric mindset in making decisions

What We Offer

  • A supportive and family-like work environment
  • A range of benefits, including a discount card, food and hot drinks, generous holiday entitlement, maternity and paternity leave, pension, and wellbeing support