Warehouse Operations Manager

3 weeks ago


Reading, Reading, United Kingdom Tesco Full time

About the Role

We're looking for a skilled Warehouse Operations Manager to join our Distribution Centre Management Team. As a key member of our team, you'll be responsible for leading our Warehouse Service operations to ensure seamless delivery of goods to our stores.

Key Responsibilities

  • Manage a team of colleagues to deliver accurate end-to-end Warehouse Service routines and standards in line with our operating model.
  • Support the end-to-end supply chain process by collaborating with suppliers to resolve issues and ensure timely delivery of goods.
  • Prioritise and deliver seasonal, trade, and promotional events to maximise sales in our stores, effectively planning resources and equipment.
  • Collaborate with Warehouse Service Team and Shift Managers/Duty Managers to maintain best-in-class operating procedures and focus on delivering exceptional store services.
  • Lead your team to work productively, coaching, supporting, and sharing best practices to meet or exceed targets and maintain efficiency at all times.
  • Focus on delivering accurate goods to stores to improve product availability and customer satisfaction.
  • Meet the needs of your team by using our people routines and delivering great leadership.
  • Ensure the delivery of all operational routines, making decisions that put our customers' needs at the heart of everything we do.
  • Operate in partnership with the Distribution Centre Management team, setting a strong example for others to follow.
  • Analyse data, establish root causes, and implement corrective measures to improve performance.
  • Deliver exceptional standards across all operational areas of the Warehouse.
  • Provide a strong presence alongside colleagues in Goods In, Assembly, Over the Bank (OTB), FLT, and Goods Out, being proactive in problem-solving and coaching colleagues in the moment.
  • Collaborate with the Delivery Service Team to ensure successful delivery of the Transport Plan.
  • Make decisions that require Management intervention, as referred by Warehouse Service Coordinators, to benefit our customers and Tesco.
  • Adhere to our Business Code of Conduct and Data Protection Law, acting with integrity and due diligence in all interactions.

What We Offer

We provide excellent benefits to support our colleagues' well-being and job satisfaction, including:

  • Competitive pay and holiday entitlement
  • Flexible working arrangements from day one
  • 10% discount on Tesco shopping, rising to 15% at pay day weekends
  • Access to free wellbeing services, including mindfulness and stress management
  • Life cover and pension contributions
  • Opportunities for career growth and development
  • Colleague networks for support and connection


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