Warehouse Operations Manager

4 weeks ago

Reading, Reading, United Kingdom Global Technical Recruitment Services Ltd Full time £30,000

Job Title: Warehouse Operations Manager

Job Summary:

The Warehouse Operations Manager will be responsible for supervising all day-to-day activities in the warehouse, ensuring effective and efficient operations in line with company policy. This role involves close co-operation with internal departments, including Sales, Technical Support, and Finance.

Key Responsibilities:

  • Supervise all day-to-day activities in the warehouse
  • Manage the flow of sales orders for despatch
  • Work with the Operations Manager to help manage stock and other key aspects of the Operations department
  • Liaise with key vendors regarding purchase orders and deliveries

Specific Responsibilities:

  • Sales Order Despatching:
    • Print despatch notes and manage allocation of orders to the warehouse team for despatch, ensuring despatches are made accurately and on time
    • Roll up daily invoices every evening on the system
  • Purchase Order Processing/Suppliers Liaison:
    • Place orders on suppliers for stock as required based on run-rate, lead times, and MOQs
    • Electronic filing of purchase orders, delivery notes, confirmations, and amendments
    • Arranging collection of goods/scheduling deliveries from Suppliers
    • Handling Supplier-related queries from Sales
    • Always working towards reducing Supplier lead times
    • Updating confirmations and amendments from Suppliers
    • Assist in submitting claims for price protection
    • Maintain Supplier price lists received each month and system buy prices
  • Returns & Evaluations:
    • Supervise RMA returns process to ensure smooth running for both Company and customers
    • Ensure that supplier returns operate within a fortnightly schedule
  • Stock:
    • Create new part numbers, update, and maintain Supplier records as required
    • Minimise stock obsolescence by keeping very close control from the time of purchase. Stock rotation to be initiated each month
    • Stock discrepancies to be investigated and resolved
    • Ensure safe storage of stock and that safe handling procedures are adhered to
    • Maintaining inventory of warranty stock
    • Responsibility for running the E-bay shop, including putting goods on and changing pricing as required
  • General Duties:
    • Providing cover for the Operations Manager when they are absent
    • Providing cover for other Warehouse personnel when they are absent
    • Ensure general tidiness and that Health & Safety requirements are adhered to at all times
    • Any other reasonable work required by the Company
  • Supervise Configuration and Fulfilment Services:
    • Supervise day-to-day activities in the provisioning area where routers are configured and customised
    • Liaise with Technical regarding sign off of and implementation of configurations
    • Liaise with Sales as required regarding such orders
    • Assist, if required, with configurations, especially if staff are absent

Qualification and Experience:

  • The experience required for the position will typically have been gained from working in a warehousing environment for a minimum of three years
  • Experience of Sage 200 is very desirable
  • Experience in using Excel to derive various reports and present data
  • Should have a current reach truck licence/certificate
  • Experience in handling a team of minimum 5 people, providing daily supervision, guidance, and motivation as appropriate

Desirable Skills:

  • Driving ambition to succeed and a desire to be an integral part of a growing organisation
  • Good communication skills at all levels
  • Needs to be proactive in problem-solving and reporting
  • Ability to take initiative and to work under pressure with minimal supervision
  • Good time management skills and a strong regard for timescales and punctuality

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