Senior Lettings Coordinator

2 days ago

London, Greater London, United Kingdom Chestertons International Full time
About the Role

Chestertons International is seeking a highly skilled and dynamic Senior Lettings Coordinator to join our team. As a key member of our sales and lettings team, you will be responsible for providing exceptional administrative support to our clients and colleagues.

Key Responsibilities
  • Administrative Support
    • Manage and maintain accurate documentation related to property sales, including listings and pre-offer information.
    • Update and maintain databases with property details, client information, and transaction records.
    • Coordinate client appointments, property viewings, and manage the office calendar.
    • Manage communications, including emails, phone calls, and mail, ensuring timely responses.
    • Resolve client issues or complaints promptly and professionally, maintaining high satisfaction levels.
  • Sales Support
    • Assist in preparing and updating property listings, ensuring accuracy both online and in-office.
    • Support marketing efforts, including preparing promotional materials and organizing local events.
    • Generate and distribute sales performance reports to the management team.
  • Operational Tasks
    • Keep the office organized, stocked with supplies, and ensure a professional environment.
    • Ensure all transactions and activities adhere to relevant regulations and company policies.
  • Technology and Tools
    • Utilize CRM systems to track client interactions and manage data efficiently.
    • Use office software (e.g., Microsoft Office Suite) and industry-specific tools effectively.
About Us

Chestertons International is a successful London-based estate agency with over 30 branches across the capital. We are a highly-respected authority on London property and take pride in our reputation as an innovative and dynamic business.

Campions is one of the fastest growing sales and lettings agency groups in the UK. It currently includes the Chestertons, Chase Buchanan, Retirement Homesearch and Campions Lettings & Management brands which collectively sell, rent and manage thousands of properties across the country every year.

What We Offer

We offer a competitive salary, employee assistance programme, competitive holiday allowance + public holidays, charity matching and payroll giving, contribution towards eye care tests, annual flu vaccination vouchers, birthday leave, health cash plan plus a range of other additional benefits that are linked to specific job grades.

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