Residential Charge Management Specialist
1 day ago
CV-Library is seeking a skilled Service Charge Officer to manage the accurate and timely reporting of service charges for residents. This role requires a strong understanding of Landlord and Tenant legislation and best practices.
Main Duties:
- Verify and correct resident charges for errors and discrepancies
- Handle resident inquiries and provide information on service charges
- Support internal teams on housing benefit and customer payments
- Maintain accurate records of service charge information
Essential Qualifications:
- Proven experience in service charge management
- Excellent communication and interpersonal skills
- Ability to work accurately and efficiently under pressure
- Proficient in using ERP and CRM systems
Location: Watford, Hertfordshire. This is a temporary full-time position.
Estimated Salary: £18.93 per hour (£38,958 per annum pro-rata)
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