Residential Charge Management Specialist

1 day ago


Watford, Hertfordshire, United Kingdom CV-Library Full time
Role Overview

CV-Library is seeking a skilled Service Charge Officer to manage the accurate and timely reporting of service charges for residents. This role requires a strong understanding of Landlord and Tenant legislation and best practices.

Main Duties:

  1. Verify and correct resident charges for errors and discrepancies
  2. Handle resident inquiries and provide information on service charges
  3. Support internal teams on housing benefit and customer payments
  4. Maintain accurate records of service charge information

Essential Qualifications:

  • Proven experience in service charge management
  • Excellent communication and interpersonal skills
  • Ability to work accurately and efficiently under pressure
  • Proficient in using ERP and CRM systems

Location: Watford, Hertfordshire. This is a temporary full-time position.

Estimated Salary: £18.93 per hour (£38,958 per annum pro-rata)



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