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Front of House Supervisor

2 months ago

Ashford, Kent, United Kingdom RedCat Pubs Full time
Join Our Team as a Front of House Supervisor

We are seeking an experienced and ambitious Front of House Supervisor to join our team at RedCat Pubs. As a Front of House Supervisor, you will be responsible for leading a team of hospitality professionals to deliver exceptional customer experiences in our pubs and inns.

Key Responsibilities:
  • Team Enabler: Coach and develop your team members to achieve their full potential, ensuring a culture of learning and development.
  • Lets' Grow Together: Drive business growth through effective marketing initiatives and customer feedback, while maintaining controllable costs.
  • Positive Attitude: Provide unexpected surprises to the team and customers, being calm and considerate of fellow colleagues.
  • Compliance Management: Demonstrate due diligence in health and safety, food safety, and risk assessment according to RedCat policies.
  • Exceptionally Customer Focused: Be approachable, calm, and friendly, even in times of pressure.
  • A Product Expert: Be passionate about our offering and know everything about it.
  • Venue Maintenance: Ensure the ambiance of the venue is warm, welcoming, tidy, and safe.
  • Stock and Cash Handling: Accurately manage, record, and report stock, cash, and rotas, taking responsibility for security, wastage, profit margins, and licensing law.

We are looking for someone who embodies the RedCat Way: integrity, care, and respect. If you are a problem solver who will roll up your sleeves to ensure every customer has an incredible experience, we want to hear from you.

At RedCat Pubs, we are acquiring multiple pubs and inns in sought-after locations across the UK. Our mission is to revive and regenerate potentially amazing spaces by investing in the buildings, design, branding, and most importantly, the people. We provide industry-leading, lifestyle-enhancing spaces that inject excitement back into the hospitality sector.

RedCat is an ambitious, fast-paced company, and we are looking for like-minded individuals to join our journey. The opportunities at RedCat are infinite, and we invite you to be a part of our exciting journey.