Community Manager

3 weeks ago


Manchester, United Kingdom urbanbubble Full time

We're seeking an exceptional Resident Services Assistant to join our team at urbanbubble.

About the Role

This exciting opportunity will see you play a key role in our community from first point of contact through to complete departure, administering all tenancies and ensuring that all resident files are compliant.

You'll be responsible for delivering outstanding customer service to existing residents and new prospects, as well as assisting with events and any queries from residents throughout their tenancy.

Key Responsibilities
  • Manage prospect/leads from internal management system via phone or email.
  • Arrange check-out appointments with 3rd party Inventory clerk.
  • Support and cover Front of House intermittently to assist with tenants' inquiries and ensure lunch breaks are covered consistently.
  • Assist with the organisation and planning of Residents' events.

As a successful candidate, you'll have previous lettings / property experience and be proficient in the use of Microsoft office packages including Word, Excel and Outlook as well as other systems such as databases or booking systems (training on in-house systems will be provided).

The salary for this role is approximately £20,000 - £40,000 per annum, depending on experience.



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