Sales and Account Liaison
3 weeks ago
About the Role:
We are seeking a highly motivated Customer Service Representative to join our team in Coventry. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and supporting our business growth.
Your responsibilities will include:
- Handling customer inquiries and resolving issues efficiently
- Providing product and service information to customers
- Supporting customers with order-related queries
- Analysing customer feedback to improve processes and services
Requirements:
To succeed in this role, you should have:
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Basic computer skills and familiarity with data entry systems
What We Offer:
We provide a competitive salary package, including:
- £24,000 - £25,000 per year
- A company pension scheme
- On-site parking facilities
Location: Coventry
Job Type: Full-time, Permanent
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