Customer Arcade Host

2 weeks ago

London, Greater London, United Kingdom Buzz Bingo Full time

We are seeking a Slots Host to join our team at Buzz Bingo. As a Slots Host, you will be responsible for providing excellent customer service and promoting our exciting games to customers.

The Role

You will be the face of our Machines Arcade, promoting and demonstrating our wide range of games to customers. You will need to have a good understanding of the games on offer and be able to explain them clearly to customers.

Responsibilities

  • Provide excellent customer service and promote our games to customers
  • Be able to explain the games on offer to customers
  • Maintain an understanding of First Level Fault Fixing on Machines to resolve basic faults
  • Play a part in securely collecting money from the machines on a daily/weekly basis
  • Ensure a Safer Gambling Environment for all customers and colleagues

Requirements

  • Ability to build a strong rapport with customers and be polite and engaging
  • Ability to tailor your approach when speaking to different customers
  • Positive approach to daily tasks and commitment to meeting targets
  • Basic knowledge of gaming environments is beneficial

Benefits

  • Help@Hand – a wellbeing app for physical and mental wellbeing
  • Thrive App – for mental wellbeing approved by the NHS
  • My Eva – an online financial expert
  • Buzz Brights Apprenticeships
  • Buzz Learning – a digital learning platform
  • In-house Training
  • Access to Trained Mental Health Advocates
  • 4 weeks Annual Leave plus Public Holidays
  • Staff discount
  • Pension Scheme

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