Expeditor - Experience Creator

2 weeks ago


London, Greater London, United Kingdom ETM Group London Full time

We are seeking an Expeditor to join our London-based hospitality group, ETM. As a key member of our team, you will be responsible for delivering exceptional guest experiences.

**Salary:** £23,000 per annum, based on 40 hours per week, including a share of service charge.

**Job Description:**

The Expeditor is responsible for verifying the accuracy of orders before they are delivered to guests. You will have thorough knowledge of all dishes, including ingredients and potential allergens. This role involves assisting waitstaff in turning tables quickly and efficiently to accommodate more guests.

You will maintain stock levels of essentials, such as napkins, cutlery, and glassware. A comprehensive understanding of the restaurant layout and table numbering system is essential. Providing excellent customer service and assisting with cleaning duties are also key responsibilities.

**Required Skills and Qualifications:**

  • Friendly and charismatic demeanor
  • Excellent communication skills
  • Ability to work well under pressure

**Benefits:**

  • Flexible working hours available
  • Share of service charge
  • 50% discount for you + 5 friends at any of our venues
  • Your birthday lunch is on us
  • Generous employee referral scheme
  • Money off your shopping at many high street stores
  • Apprenticeship schemes to learn while you work
  • Access to Wagestream for better money management
  • Access to the award-winning Hospitality Action Charity, offering an Employee Assistance Program
  • Access to the Otolo mentoring scheme
  • Group-wide Learning and Development opportunities

**Others:**

We are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills, and perspectives. If you are interested in this role, please click here.


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