Accommodation Office Team Leader

3 weeks ago


Airdrie, North Lanarkshire, United Kingdom Card Factory Full time
About the Role

We are seeking a highly motivated and customer-focused Team Leader to join our Card Factory family. As a key member of our store team, you will play a vital role in delivering exceptional customer experiences and driving commercial growth.

Your primary responsibility will be to support the Store Manager in achieving their goals, while developing a team culture that prioritizes customer satisfaction and operational excellence. You will lead by example, demonstrating strong leadership skills and a passion for driving excellent service.

Key Responsibilities
  1. Drive customer-centricity and deliver exceptional service standards.
  2. Develop and maintain a positive team culture, fostering a collaborative and supportive work environment.
  3. Review store performance data to inform business decisions and drive growth.
  4. Lead by example, demonstrating commercial acumen and a forward-thinking approach.
  5. Engage and motivate team members to achieve their full potential.

As a Team Leader at Card Factory, you will have the opportunity to make a real impact on our customers' lives and contribute to the success of our business. If you are a motivated and customer-focused individual with a passion for leadership, we encourage you to apply for this exciting opportunity.



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