Homelessness Response Assistant

4 weeks ago


Kirkcaldy, Fife, United Kingdom Frontline Fife Full time
Job Summary

We are seeking a highly motivated and detail-oriented individual to join our team as a Homelessness Response Assistant. As a key member of our service delivery team, you will play a critical role in providing support to individuals at risk of homelessness.

About the Role:
In this role, you will be responsible for providing a first-line response to inbound enquiries and questions via various digital communications. You will also assist service delivery teams in providing support to individuals at risk of homelessness.

Key Responsibilities:
- Respond to phone calls, emails, and other digital communications in a timely and professional manner
- Assist service delivery teams in providing support to individuals at risk of homelessness

Salary:
We are offering a competitive salary of $39,000 - $43,000 per annum, depending on experience. Additionally, we offer a range of benefits, including a comprehensive training program, opportunities for career development, and a supportive work environment.

Required Skills and Qualifications:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment with multiple priorities
- Strong problem-solving and analytical skills
- High school diploma or equivalent required; degree in a related field preferred

Benefits:
- Comprehensive training program
- Opportunities for career development and advancement
- Supportive work environment with a team-oriented culture
- Flexible working hours and remote work options available

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