Senior Housing Support Specialist

5 days ago


Hull, Kingston upon Hull, United Kingdom Nacro Full time

Job Overview:

Nacro, a national Social Justice Charity, seeks an experienced Senior Housing Support Specialist to lead our Community Accommodation Support service in Grimsby/Hull. This dynamic role requires exceptional operational expertise, strong leadership skills, and the ability to drive service improvement.

About the Role:

This senior position is responsible for guiding and supporting teams in matters of practice, quality, performance, compliance, and resource management while carrying a caseload of complex need service users. You will be expected to line manage support workers as needed, deputise for Service Leads, and play a key role in supporting targeted failing services.

Key Responsibilities:

  • Act as a senior operational practitioner working across the area, providing direct input and support on practice, performance, or quality matters.
  • Coordinate and deliver service improvement plans for a service or group of services, working in collaboration with the Quality team and Service Leads.
  • Work with the Quality and Safeguarding Team on development and implementation of procedures and toolkits relating to working with service users who require higher levels of support.
  • Be a safeguarding lead, advising teams on effective management of incidents, practice, and reporting.

What We Offer:

  • A competitive salary of £26,678 per annum, inclusive of £200 unsociable hours payment and a one-off retention payment of £1,000 upon successful completion of 9 months' service.
  • An excellent benefits package, including a great annual leave entitlement, occupational sick pay scheme, and cycle-to-work scheme.
  • Ongoing career development opportunities and a supportive team environment.


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