Customer Service Operations Coordinator
11 hours ago
Mulberry Recruitment is seeking a skilled customer service professional to join their team in Farnborough. As a customer service representative, you will play a critical role in delivering exceptional customer experiences.
About the Role:
- Resolve customer complaints and concerns via various channels
- Address technical issues related to our website and mobile app
- Process customer statements and respond to financial activity queries
- Offer expert advice to customers on various topics
- Perform administrative duties, such as monitoring risk alerts and completing one-off tasks
- Support Member Services Management and participate in team meetings
What We Offer:
- A competitive salary of £24,960 per annum
- Opportunities for career growth and development
- A dynamic and supportive work environment
- A comprehensive benefits package, including a workplace pension plan and health cash plan
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