Customer Service Operations Coordinator

11 hours ago


Farnborough, Hampshire, United Kingdom Mulberry Recruitment Full time
Customer Service Position

Mulberry Recruitment is seeking a skilled customer service professional to join their team in Farnborough. As a customer service representative, you will play a critical role in delivering exceptional customer experiences.

About the Role:

  • Resolve customer complaints and concerns via various channels
  • Address technical issues related to our website and mobile app
  • Process customer statements and respond to financial activity queries
  • Offer expert advice to customers on various topics
  • Perform administrative duties, such as monitoring risk alerts and completing one-off tasks
  • Support Member Services Management and participate in team meetings

What We Offer:

  • A competitive salary of £24,960 per annum
  • Opportunities for career growth and development
  • A dynamic and supportive work environment
  • A comprehensive benefits package, including a workplace pension plan and health cash plan


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