Hospitality Operations Director
1 month ago
We are seeking an experienced Hospitality Operations Director to join our team at Star Pubs Leased & Tenancy. As a key member of our operations team, you will be responsible for overseeing the day-to-day operations of our village pub, ensuring that all aspects of the business are running smoothly and efficiently.
The ideal candidate will have a strong understanding of the hospitality industry, excellent leadership skills, and the ability to build strong relationships with customers and colleagues alike.
As a Hospitality Operations Director, you will work closely with our senior management team to develop and implement strategies to improve operational efficiency, reduce costs, and enhance customer satisfaction.
You will also be responsible for managing a team of staff, including bar and kitchen personnel, and providing coaching and guidance to ensure that they are performing to the highest standards.
This is a fantastic opportunity for an experienced and skilled hospitality professional to take their career to the next level. If you have a passion for delivering exceptional customer experiences and a proven track record of leading high-performing teams, we would love to hear from you.
Key Responsibilities- Oversee the day-to-day operations of the village pub
- Develop and implement strategies to improve operational efficiency and reduce costs
- Manage a team of staff, including bar and kitchen personnel
- Provide coaching and guidance to ensure that staff are performing to the highest standards
- Work closely with our senior management team to develop and implement strategies to enhance customer satisfaction
- Degree in Hospitality Management or related field
- Minimum 5 years' experience in a hospitality operations role within the licensed trade
- Proven track record of delivering exceptional customer experiences and leading high-performing teams
- Excellent leadership and communication skills
- Ability to build strong relationships with customers and colleagues alike
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