Operations Director UK

9 hours ago


Leicester, Leicester, United Kingdom First Military Recruitment Full time
Job Title: Operations Director UK

First Military Recruitment is seeking an experienced Operations Director to lead our UK-wide operations team. As Operations Director, you will be responsible for driving business growth through effective operations management, and ensuring that all operations are running smoothly and efficiently.

About the Role:

The successful candidate will have a strong background in operations management, with experience in analysing staff performance, managing warehouse and fleet operations, and implementing quality control methods. You will also be responsible for developing a close relationship with the planning team to maximize operational effectiveness, as well as providing guidance and mentoring to field staff.

In this role, you will have the opportunity to work closely with the leadership team to set targets and business goals, and work alongside the team to achieve these objectives. You will also be responsible for dealing with customer complaints, and improving operational management systems and processes.

Key Responsibilities:
  • Analyse operations and staff performance nationwide
  • Ensure full utilization of field staff minimizing unproductive pay
  • Oversee warehouse and fleet management North and South
  • Develop a close relationship with the planning team to maximize operational effectiveness in the deployment of site staff
  • Implement various quality control methods
  • Schedule training sessions and workshops for new and existing staff members
  • Set targets and business goals and work alongside the team to achieve these
  • Provide guidance and mentoring to field staff
  • Deal with customer complaints in association with field staff or delivery
Requirements:

To be successful in this role, you will need to have a proven track record in operations management, with experience in analysing staff performance, managing warehouse and fleet operations, and implementing quality control methods. You will also need to have excellent communication and interpersonal skills, as well as the ability to work closely with the leadership team and field staff.

You should have knowledge of organisational effectiveness and operations management, as well as familiarity with business and financial principles. NEBOSH or equivalent qualification is desirable.

What We Offer:
  • A competitive salary of £50,000pa
  • A company vehicle
  • Generous holiday allowance
  • Employee profit share scheme

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