Workshop Team Lead
4 weeks ago
**Key Responsibilities:**
As a Workshop Controller at Halfords, you will be accountable for the smooth running of the Workshop team on a day-to-day basis. This includes supervisory responsibility, allocating jobs to the team based on technical requirement and customer demand, and holding daily huddles to ensure all colleagues are updated on commercial priorities and focused on exceeding customer expectations.
**Technical Expertise:**
Technically trained to Level 3 in Light Vehicle Maintenance standard, or equivalent time served, you will inspire and mentor the Workshop team to develop their technical capabilities. You will also have the flexibility to provide technical support to the team where demand requires it.
**Ambassador for Halfords Values:**
As an ambassador for Halfords, you will promote the company's values and instil them in the team. This is a key aspect of the role, ensuring that the Workshop team is aligned with the company's mission and vision.
**Benefits and Career Development:**
As a Workshop Controller at Halfords, you will have access to a range of benefits, including 5.6 weeks' annual leave, up to 50% off garage bills in our Autocentres, and discounts on everything from groceries to restaurants. You will also have the opportunity to progress your career at Halfords, with access to hybrid training and IMI approved continuous development.
**Requirements:**
To be successful in this role, you will need to have experience of managing/supervising a team/workshop to drive performance and delivery. You will also need to have excellent customer approach skills, with the ability to communicate clearly and simply to customers. Additionally, you will need to have experience of developing colleagues through delivery of technical training and meeting compliance standards across Health and Safety and quality.
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