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IT Support Specialist

2 months ago


Exeter, Devon, United Kingdom Opus Recruitment Solutions Full time
Experienced Second Line Support Engineer Wanted

We are seeking an experienced Second Line Support Engineer to join our growing team in Exeter. As a Second Line Engineer, you will be responsible for supporting over 4000 colleagues internally and resolving technical issues escalated from the 1st Line support team.

Key Responsibilities:

  • Providing technical support to internal colleagues
  • Configuring and installing hardware
  • Liaising with the 3rd Line team for escalated issues
  • Working with Active Directory, ITIL, and Windows Server

Requirements:

  • Previous experience working in a 2nd Line role
  • Active Directory, ITIL, and Windows Server skills
  • Experience fixing and configuring hardware
  • Full UK Driving license

What We Offer:

  • On-call bonus
  • Discounts
  • Free parking

Please note that sponsorship is not available and you must be able to commute to Exeter.