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IT Support Specialist
2 months ago
We are seeking an experienced Second Line Support Engineer to join our growing team in Exeter. As a Second Line Engineer, you will be responsible for supporting over 4000 colleagues internally and resolving technical issues escalated from the 1st Line support team.
Key Responsibilities:
- Providing technical support to internal colleagues
- Configuring and installing hardware
- Liaising with the 3rd Line team for escalated issues
- Working with Active Directory, ITIL, and Windows Server
Requirements:
- Previous experience working in a 2nd Line role
- Active Directory, ITIL, and Windows Server skills
- Experience fixing and configuring hardware
- Full UK Driving license
What We Offer:
- On-call bonus
- Discounts
- Free parking
Please note that sponsorship is not available and you must be able to commute to Exeter.