Retail Operations Manager

4 weeks ago


Feltham, Greater London, United Kingdom McCarthy Recruitment Limited Full time
Overview of the Role

We are seeking an experienced and motivated Assistant Store Manager to join our team. As a key member of our store leadership, you will be responsible for driving sales growth, improving customer satisfaction, and developing a high-performing team.

About the Job

The successful candidate will have a strong background in retail operations, with experience in managing teams and leading initiatives to drive business results. You will be required to work closely with the store manager to develop and implement strategies to improve sales, customer engagement, and team performance.

As an Assistant Store Manager, you will be responsible for:

  • Managing and coaching a team of retail staff to achieve sales targets and deliver exceptional customer service
  • Deputizing for the store manager in their absence, ensuring seamless day-to-day operations and compliance with company policies
  • Implementing operational procedures to maintain high standards of stock management, customer service, and sales performance
  • Leading initiatives to improve sales, customer engagement, and team performance
Key Responsibilities

The successful candidate will have the following key responsibilities:

  • Manage and coach a team of retail staff to achieve sales targets and deliver exceptional customer service
  • Ensure seamless day-to-day operations and compliance with company policies when deputizing for the store manager
  • Implement operational procedures to maintain high standards of stock management, customer service, and sales performance
  • Lead initiatives to improve sales, customer engagement, and team performance
Benefits

As a valued member of our team, you can expect a range of benefits, including:

  • A competitive salary of £42,000 per annum, rising to £50,000 after one year of service
  • Ongoing training and development opportunities to enhance your skills and knowledge
  • A comprehensive benefits package, including health cash plan and wellbeing programme
Requirements

To be considered for this role, you will need to possess the following qualifications and skills:

  • At least two years' experience in a retail management role
  • Demonstrable experience of leading teams and achieving sales targets
  • Excellent communication and interpersonal skills
  • A strong understanding of retail operations and customer service principles


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