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Estate Agency Branch Manager

2 months ago

Bury St, Suffolk, United Kingdom haart Full time
About the Role

We are seeking an experienced and results-driven Senior Branch Manager to lead our prestigious estate agency team in Bury St Edmunds. As a key member of our team, you will be responsible for driving sales growth, managing a high-performing team, and delivering exceptional customer service.

Key Responsibilities
  • Lead daily meetings with the estate agency team to discuss sales strategies and performance
  • Coach and develop team members to achieve key performance indicators (KPIs)
  • Monitor and assess individual team member performance, including conducting regular one-to-one meetings
  • Encourage team development and progression, identifying opportunities for growth and training
  • Focus on generating new and repeat business, developing strong relationships with vendors and buyers
  • Liaise with prospective buyers and arrange property viewings to meet their needs
  • Negotiate offers and agree sales, ensuring the business is risk-averse and compliant with regulatory bodies
Requirements
  • Full UK driving license for a manual vehicle
  • Minimum of 2 years' experience in estate agency at a senior negotiator position, property valuer position, or higher
  • Ability to work well with others to create a team spirit and enjoyable working environment
  • Effective communication and interpersonal skills, with the ability to create trusting relationships with customers, suppliers, and colleagues
  • Strong understanding of current legislation related to estate agency
  • Ability to manage time-sensitive and high-volume workloads
  • Reputation for delivering outstanding customer service
  • Ability to work under own initiative
  • Good telephone manner
  • Strong IT skills (basic Microsoft packages)
  • Attention to detail
What We Offer
  • Competitive salary and uncapped commission scheme
  • BMW 1 Series company car or monthly car allowance
  • Enrolment onto a fully-funded training course to earn a Level 2 Estate Agent Qualification
  • Career progression opportunities
  • Employee Assistance Programme
Equal Opportunities

At Spicerhaart, we value diversity and inclusion, and we welcome applications from talented individuals from all backgrounds. We are committed to equal employment opportunity and will not discriminate on the basis of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.