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Train Conductor

2 months ago


Bristol, Bristol, United Kingdom Great Western Railway (GWR) Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our onboard team as a Ticket Examiner. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring the safety of our passengers.

Key Responsibilities
  • Check tickets and railcards on trains and at stations to ensure compliance with regulations
  • Sell a wide range of tickets and offer the most suitable product to customers
  • Undertake revenue protection activities, including issuing penalty fares where necessary
  • Provide excellent customer service and respond to customer queries and concerns
  • Maintain a safe and clean train environment, adhering to GWR service standards
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work effectively under pressure and in a fast-paced environment
  • Flexibility to work a variety of shifts, including weekends and bank holidays
  • Proactive and can-do attitude, with a focus on delivering outstanding customer service
What We Offer

As a Ticket Examiner with GWR, you will enjoy a range of benefits, including a competitive salary, comprehensive training, and opportunities for career development. You will also be part of a dynamic and supportive team, working together to deliver exceptional customer service and ensure the success of our business.

We are committed to creating an inclusive and diverse work environment, where all colleagues feel valued and supported. If you are a motivated and customer-focused individual who is passionate about delivering outstanding service, we encourage you to apply for this exciting opportunity.