IT Infrastructure Leader
4 weeks ago
Lead Our IT Infrastructure Team
As our new IT Infrastructure Leader, you will be responsible for developing and maintaining Intercom's corporate infrastructure. Our technology stack is built on a Zero Trust model, using automation to eliminate low-value work and toil while continuously testing and deploying new tools and technologies. You will lead all technical projects that drive operational efficiency of the employee lifecycle while ensuring our security bar is met, supporting Intercom's growth and success.
Key Responsibilities:
- Manage a team of engineers in delivering secure, scalable, and efficient IT infrastructure that supports Intercom's growing workforce.
- Drive the development and deployment of IT systems, ensuring the infrastructure is robust, secure, and optimized for business operations in a fully SaaS environment.
- Collaborate with other teams across the business to build and deploy corporate tools that reduce operational friction, focusing on automation, continuous improvement, and AI-driven enablement.
- Embed Corporate Security in all aspects of IT Engineering like Identity & Access Management (IAM), Endpoints Management (EDM), Data Loss Prevention (DLP), etc.
- Drive innovation within the IT Engineering Team, fostering a culture of continuous improvement and scalability through modern technology.
- Provide leadership on the adoption of new technologies, ensuring the team stays ahead of trends in AI, corporate infrastructure, automation, and security solutions.
What We Offer:
- A competitive salary and equity in a fast-growing start-up.
- Regular compensation reviews - we reward great work.
- Pension scheme & match up to 4%.
- Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents.
- Flexible paid time off policy.
- Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones.
- If you're cycling, we've got you covered on the Cycle-to-Work Scheme. With secure bike storage too.
- MacBooks are our standard, but we're happy to get you whatever equipment helps you get your job done.
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