IT Infrastructure Leader

4 weeks ago


London, Greater London, United Kingdom Intercom Full time

Lead Our IT Infrastructure Team

As our new IT Infrastructure Leader, you will be responsible for developing and maintaining Intercom's corporate infrastructure. Our technology stack is built on a Zero Trust model, using automation to eliminate low-value work and toil while continuously testing and deploying new tools and technologies. You will lead all technical projects that drive operational efficiency of the employee lifecycle while ensuring our security bar is met, supporting Intercom's growth and success.

Key Responsibilities:

  • Manage a team of engineers in delivering secure, scalable, and efficient IT infrastructure that supports Intercom's growing workforce.
  • Drive the development and deployment of IT systems, ensuring the infrastructure is robust, secure, and optimized for business operations in a fully SaaS environment.
  • Collaborate with other teams across the business to build and deploy corporate tools that reduce operational friction, focusing on automation, continuous improvement, and AI-driven enablement.
  • Embed Corporate Security in all aspects of IT Engineering like Identity & Access Management (IAM), Endpoints Management (EDM), Data Loss Prevention (DLP), etc.
  • Drive innovation within the IT Engineering Team, fostering a culture of continuous improvement and scalability through modern technology.
  • Provide leadership on the adoption of new technologies, ensuring the team stays ahead of trends in AI, corporate infrastructure, automation, and security solutions.

What We Offer:

  • A competitive salary and equity in a fast-growing start-up.
  • Regular compensation reviews - we reward great work.
  • Pension scheme & match up to 4%.
  • Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents.
  • Flexible paid time off policy.
  • Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones.
  • If you're cycling, we've got you covered on the Cycle-to-Work Scheme. With secure bike storage too.
  • MacBooks are our standard, but we're happy to get you whatever equipment helps you get your job done.


  • London, Greater London, United Kingdom Solas IT Recruitment Full time

    Cloud Infrastructure LeaderThe ideal candidate for this role will possess a deep understanding of cloud technologies, particularly AWS, and have a proven track record of designing and implementing scalable cloud solutions.Key Responsibilities:Lead the design, deployment, and management of cloud infrastructure services across multiple platforms, with a strong...


  • London, Greater London, United Kingdom InfraView - Specialist Cloud & IT Infrastructure Technology Recruitmen Full time

    Job DescriptionWe are seeking an experienced IT Infrastructure Manager to lead our Service Desk operations in Lancashire. As a key member of our team, you will oversee the day-to-day activities of our service desk to ensure users and clients receive the support they need. This is an exciting opportunity for a true leader to make a positive impact and drive...

  • Commercial Leader

    1 week ago


    London, Greater London, United Kingdom Octavius Infrastructure Full time

    About the RoleWe are looking for a skilled Commercial Leader to support our Southern Renewals Enterprise Commercial team. The successful candidate will be responsible for managing the commercial function on allocated projects, preparing quarterly forecasts of contract turnover and profitability, and co-ordinating the production of monthly site reports.The...


  • London, Greater London, United Kingdom InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment Full time

    Company OverviewInfraView is a specialist cloud and IT infrastructure technology recruitment agency with a strong reputation in the industry.Salary: £52,500 per annumThis role offers a competitive salary and benefits package, making it an attractive opportunity for experienced professionals.Job DescriptionWe are seeking a highly skilled Senior...


  • London, Greater London, United Kingdom ESG Full time £48,300 - £50,000

    Job Title: Cloud Infrastructure LeaderWe are seeking a talented Cloud Infrastructure Leader to join our dynamic team at ESG. In this role, you will be responsible for leading the planning and execution of complex infrastructure projects, ensuring alignment to business objectives and deadlines are met.Key Responsibilities:Oversee the planning and execution of...


  • London, Greater London, United Kingdom SNAPLOGIC Full time

    SNAPLOGIC**Job Description:**  We are seeking a highly skilled Infrastructure Engineering Leader to join our team at SNAPLOGIC. As a key member of our Infrastructure Engineering and Operations Team, you will be responsible for developing and executing infrastructure strategies and programs to support site reliability engineering, security, and compliance...


  • London, Greater London, United Kingdom InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment Full time

    Cloud Architect Job OpportunityThis role involves working with a leading Solution Provider to help an insurance company build and deliver a multi-cloud environment. The ideal candidate will have experience with Google Cloud, Azure, Entra ID, and M365. Responsibilities include collaborating with the internal team to implement the cloud solutions, migrating to...


  • London, Greater London, United Kingdom Red King Resourcing Full time

    Company Overview">At Red King Resourcing, our esteemed client is seeking a seasoned Digital Infrastructure Leader to spearhead their IT service operations. This exciting opportunity combines two pivotal roles - Workplace Technology and Service Operations.


  • London, Greater London, United Kingdom InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment Full time

    Experienced Network Support Engineers are sought after by InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment to fill a challenging position in their team. The role offers a competitive salary of £57,500.About the RoleThis Network Support Engineer position is ideal for professionals looking to take on new challenges and develop their...


  • London, Greater London, United Kingdom Spectrum IT Recruitment Full time

    Data Innovation LeaderThis role requires a hands-on leader to drive the innovation and development of data solutions and insights within a well-funded life-sciences company. As a Data Innovation Leader, you will oversee the design and implementation of the company's data infrastructure, ensuring reliability, scalability, and security. The ideal candidate...


  • London, Greater London, United Kingdom InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment Full time

    Job OverviewWe are seeking a highly skilled Senior IT Infrastructure Specialist to join our team at InfraView, a specialist Cloud & IT Infrastructure Technology Recruitment company. The successful candidate will be responsible for delivering technical projects and working closely with clients to ensure smooth transitions.This is an excellent opportunity to...


  • London, Greater London, United Kingdom Fruition IT Full time

    Job Title: GIS Infrastructure SpecialistSalary: £55,000 - £75,000 per annum (dependent on experience)Fruition IT is seeking a skilled GIS Infrastructure Specialist to join our team. In this role, you will be responsible for designing, implementing, and maintaining our GIS infrastructure using ESRI ArcGIS suite of products.Job Description:We are looking for...


  • London, Greater London, United Kingdom Alexander Steele Full time

    About the Role:Alexander Steele is seeking an experienced Automation Infrastructure Leader to join their team. This is an exciting opportunity to oversee and lead the automation and control systems infrastructure strategy across six of their national sites.Key Responsibilities:Lead a team of Operational Technology Consultants and collaborate with maintenance...


  • London, Greater London, United Kingdom Aldwych Consulting Full time

    We are seeking a highly skilled Water Infrastructure Design Leader to join our team at Aldwych Consulting. This exciting opportunity will involve leading a team in technical design work, managing time and budgets, and delivering integrated design solutions for water and wastewater treatment systems.Key Responsibilities:Adhere to quality assurance...


  • London, Greater London, United Kingdom InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment Full time

    Job Title:Project EngineerJob Description:About the Role:We are seeking an experienced Project Engineer to join our team at InfraView, a specialist Cloud and IT Infrastructure recruitment agency.The successful candidate will have a strong background in technical products, including VMware, Networking, Microsoft Server, and experience in a consultancy or...


  • London, Greater London, United Kingdom Turner & Townsend Group Full time

    We are committed to delivering sustainable net zero outcomes for our clients and helping our people realize their potential.Due to significant growth, we are seeking a Senior Project Manager to lead our clients in delivering high-profile projects across infrastructure. As a member of our team, you will work on diverse complex projects and programmes, based...


  • London, Greater London, United Kingdom Michael Page Technology Full time

    Job Title: Senior InfrastructureCompany OverviewMichael Page Technology is a leading provider of technology solutions, serving clients across the globe. Our expertise spans infrastructure, operations, and service management, helping businesses achieve operational excellence.Job DescriptionWe are seeking an experienced Senior Infrastructure Leader to oversee...


  • London, Greater London, United Kingdom Picture More Ltd Full time

    Job OverviewPicture More Ltd, a prestigious law firm based in Holborn, is seeking an experienced Infrastructure Team Leader to lead their small team of experts.This exciting role offers the opportunity to work with cutting-edge technology in an Azure cloud-based environment and develop into an Infrastructure Manager in the near future with yearly salary...


  • London, Greater London, United Kingdom InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment Full time

    Job Role: IT Network Support and Maintenance SpecialistPerform systems maintenance for all clients.Act as an escalation point for the Service Desk for 3rd Line Support tickets.Carry out project delivery.Identify improvements to network systems.Monitor production networks.Write and implement RFC’s.Provide 3rd Line Support (40%).Fix networking alerts and...


  • London, Greater London, United Kingdom Experis IT Full time

    Job OpportunityEstimated Salary: £120,000 - £150,000 per annumLocation: Heathrow AirportThis role requires an experienced Telecommunications Infrastructure Specialist to work on the Heathrow Airport Technology Delivery Partner (TDP) Project. The successful candidate will be responsible for assisting in the delivery of implementation projects across the...