Casino CRM Manager
2 days ago
Are you a data-driven professional skilled in customer relationship optimization? We're seeking an experienced executive to oversee our CRM database, ensuring accuracy and driving sales and marketing success at MMR Research.
The role involves overseeing and maintaining the organisation's Customer Relationship Management (CRM) database. This includes data management, ensuring accuracy and data integrity, troubleshooting issues, and implementing database enhancements, collaborating with various departments to optimise data utilisation for sales and marketing teams.
Key Responsibilities:
- Development
- Make configuration changes to CRM instances on request.
- Collaborate with cross-functional teams to ensure alignment of new CRM initiatives with business goals.
- Communicate in a timely manner to manage stakeholder expectations regarding any CRM initiatives.
- Implement CRM business processes for automations.
- Work collaboratively with other product owners to ensure any config or data changes in the CRM are reflected across all platforms.
- Initiate and project manage CRM upgrades across all CRM instances.
- Weekly catch-ups with CRM Consultant to troubleshoot issues and process enhancements.
- Data Quality
- Schedule regular audits for data accuracy and duplicate management within CRM to maintain data hygiene.
- Reporting
- Monitor KPIs related to CRM initiatives and report on effectiveness.
- Create sales and contact reports for the commercial team on request.
- Set up/update business unit dashboards for KPI reporting.
Estimated Salary: $90,000 - $110,000 per annum, depending on experience. The successful candidate will have a deep understanding of CRM systems and their functionalities, skills in data analysis, data hygiene practices, and duplicate management, as well as experience with automation processes within CRM systems to enhance efficiency.
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CRM Database Specialist
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Crowmarsh Gifford, Oxfordshire, United Kingdom Mmr Research Full timeMmr Research is seeking a skilled professional to manage our Customer Relationship Management (CRM) database.Job DescriptionYou will be responsible for overseeing and maintaining the organisation's CRM database. This includes data management, ensuring accuracy and data integrity, troubleshooting issues, and implementing database enhancements.Data Management:...
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CRM Database Optimization Specialist
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Crowmarsh Gifford, Oxfordshire, United Kingdom Mmr Research Full timeJob DescriptionThe CRM Database Optimization Specialist will be responsible for overseeing and maintaining the organisation's Customer Relationship Management (CRM) database. This includes data management, ensuring accuracy and data integrity, troubleshooting issues, and implementing database enhancements, collaborating with various departments to optimise...
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CRM Database Specialist
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Crowmarsh Gifford, Oxfordshire, United Kingdom Mmr Research Full timeJob OverviewMmr Research is seeking a skilled CRM Database Specialist to oversee and maintain our Customer Relationship Management (CRM) database. This role involves ensuring data accuracy, troubleshooting issues, and implementing database enhancements.
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Crowmarsh Gifford, Oxfordshire, United Kingdom Mmr Research Full timeJob OverviewThis role involves overseeing and maintaining the organisation's Customer Relationship Management (CRM) database, ensuring data integrity and facilitating functional alignment with connected platforms.Key responsibilities include development, data quality, training, and reporting.
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