Technical Support and Advisory Role
4 weeks ago
We are seeking an experienced Technical Support and Advisory professional to join our team in Sheffield. In this role, you will provide technical support and assistance to customers via email, phone, and webchat, ensuring their needs are met and feedback is shared within the business.
About the CompanyTes is an international provider of software-enabled services passionate about using technology to make life easier for schools and teachers. Our products and services are built with teachers' and schools' needs at the core, ensuring they are innovative, trusted education solutions.
Key Requirements- Proven experience in customer communication and complaint management.
- IT literacy and experience with Salesforce/CRM systems.
A competitive salary of £30,000-£40,000 per annum, depending on experience, is offered for this full-time, permanent position.
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