Claims Specialist

1 week ago


StratforduponAvon, Warwickshire, United Kingdom Verlingue Full time
Job Title: Claims Specialist

Verlingue is seeking a skilled Claims Specialist to join our Claims Team. As a Claims Specialist, you will be responsible for supporting all aspects of the company's claims needs, including registering new claims, dealing with incoming correspondence, and liaising with insurers.

Key Responsibilities:
  • Assist clients with the presentation of their insurance claims
  • Demonstrate a high level of technical claims knowledge in relevant classes of business
  • Negotiate and obtain settlement of claims, liaising with claimants, insurers, and loss adjusters as necessary
  • Proactively manage a portfolio of claims to ensure they are resolved as quickly as possible and managed to a good technical standard
  • Escalate matters as required within Insurers and/or their suppliers in a timely way to ensure an early and satisfactory solution is found for clients
Requirements:
  • Comply with regulatory requirements, industry codes of practice, and the Company's own procedures and rules
  • Ensure that any clients with whom you deal are always treated fairly
  • Be aware of and manage any potential conflict of interest - escalate to line manager
  • Escalate any complaints to your line manager and complete complaints information on Acturis once instructed to do so

As a Claims Specialist at Verlingue, you will have the opportunity to work with a rapidly expanding business and contribute to the delivery of the Claims Vision and overarching Company Game Plan.



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