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Education Administrator

1 month ago


Huddersfield, Kirklees, United Kingdom Study Group Full time
About the Role

The Student Experience Support Officer - Student Data & Enhancement is responsible for the creation of both electronic and paper-based student files. This includes ensuring student details are kept up to date on central databases, including contact details, visa and passport information, and sponsorship details. The post holder will work closely with the Student Experience Coordinator - Student Data & Enhancement to monitor student attendance on a daily basis and keep the student attendance database up to date weekly. Additionally, the successful candidate will ensure relevant reports are run from Study Group systems to monitor student attendance and ensure registers are fully complete to enable attendance to be monitored effectively. Other key responsibilities include dealing with general student enquiries, fostering productive relations with internal and external stakeholders, and producing student letters as requested. The successful candidate will also work closely with other teams to ensure student enrolment is running smoothly and undertake any other duties required by the Head of Student Experience.

About You

The ideal candidate will have a Bachelor's degree or equivalent qualification, experience of events coordination, and working in a fast-paced pressurized office environment. Experience of working in a Higher Education (HE) or Further Education (FE) environment and evidence of working with international students are desirable. The successful candidate will possess knowledge of working across a variety of complex IT systems, detailed evidence of coordination and organisational skills, and administrative skills, including IT skills and confident use of Microsoft Excel.

About Us

Study Group is a leading international education provider dedicated to helping students around the world reach their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we can provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available.

Organisational Compliance

Study Group is proud of its high standards in safeguarding and recognizes its importance in enabling the best possible student experience and outcomes. For successful applicants, the following checks will be conducted: Criminal Background Check (country-specific), x2 References, ID and Right to Work checks, as well as Education Verification. We are proud to be an equal opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. Your information will be kept confidential and stored securely.