Shift Leader
2 days ago
We are seeking a motivated and skilled Floor Supervisor to join our team at Tim Hortons UK. As a key member of our management team, you will play a crucial role in driving sales growth, improving customer satisfaction, and maintaining high operational standards.
Key Responsibilities
- Assist the restaurant manager in overseeing all aspects of restaurant operations, including customer service, inventory management, and staff supervision.
- Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase profitability.
- Foster a positive and inclusive work environment, promoting teamwork and collaboration among staff members.
- Maintain accurate records and reports, providing insights to inform business decisions.
- Stay up-to-date with industry trends, best practices, and regulatory requirements, applying this knowledge to drive continuous improvement.
- Collaborate with other departments to achieve company-wide goals and objectives.
Requirements
- Proven experience in a similar role or relevant industry.
- Strong leadership and communication skills, with the ability to motivate and inspire teams.
- Excellent problem-solving and analytical skills, with the ability to make informed decisions.
- Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
- Fluency in the English language, with strong written and verbal communication skills.
What We Offer
- Competitive salary (£26,200 per annum) and benefits package.
- Opportunities for professional development and career advancement.
- Collaborative and dynamic work environment.
- Recognition and rewards for outstanding performance.
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